By accessing or using AK Gold’s services—whether at our physical branches or through our website—you agree to the following terms:
- Eligibility You must be the legal owner of the gold you intend to sell or pledge-release and be at least 18 years of age. A valid government-issued ID is mandatory for every transaction.
- Gold Evaluation Purity testing is conducted using industry-standard, non-destructive methods. The final price is calculated based on the day’s live market rate and the net weight of pure gold. Once agreed and processed, transactions are considered final.
- Payments Payouts are made instantly via cash or bank transfer, as per regulatory limits and your preference. You are responsible for providing accurate bank details.
- Pledged Gold Release If you opt for gold pledge release, AK Gold will act on your request with your consent to clear dues with financiers, banks, or pawnbrokers. Required documents must be furnished.
- Compliance & Documentation All transactions follow applicable Indian laws, including Anti-Money Laundering (AML) and KYC regulations. We reserve the right to refuse service in case of discrepancies.
- Liability While we ensure accuracy and care, AK Gold is not liable for indirect losses, delays due to external agencies, or inaccuracies caused by false information provided by the customer.
- Changes to Terms AK Gold may update these Terms & Conditions at any time. Continued use of our services indicates your acceptance of the revised terms.