AK Gold is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect
   
   • Personal details: Name, phone number, address, ID proof.
     
   • Transaction data: Gold type, weight, value, payment mode.
     
   • Communication details: Calls, messages, or website inquiries.
     
     
2. How We Use Your Information
   
   • To verify identity and process transactions
     
   • To comply with legal and KYC requirements
     
   • To improve services and provide support
     
   • To send updates or service-related communication (where applicable)
     
     
3. Data Security
   Your data is stored securely and accessed only by authorized personnel. We do not sell or share your information with third parties except:
   
   • To comply with the law
     
   • To facilitate pledged gold release (with your consent)
     
   • For banking/payment processing
     
     
4. Data Retention
   Records are retained as required by law or for legitimate business purposes.
   
   
5. Your Rights
   You may request correction or limited use of your data, subject to regulatory compliance.
   
   
6. Cookies & Website Use (if applicable)
   Our website may use cookies to improve browsing experience. You may disable cookies in your browser settings.
   
   
7. Policy Updates
   We may update this policy as needed. Continued use of our services implies acceptance of any revisions.
   
   

For any privacy-related queries, you can reach us through our official contact channels.